The Unprejudiced Observer is the essence of the healer or physician; it means to perceive without projection.  But in life we are surrounded by our projections – which is why the practice is so important. In the practice we can develop freedom from the limitations of our everyday self. The practice can be a vehicle for our own transformation. 
In classical mythological, Mercury or Hermes was the deity that governed medicine.  Mercury had the special task to carry messages between the humans and the gods  – that means from the unconscious to the conscious realms. But it also refers to something else – to make the connection between the temporary realm, the everyday world we live in, and the eternal realm, which is the soul journey. Because we don’t have access to that part, we need another, who might for a moment be such a clear mirror that they can help us catch a glimpse of our true selves, and we can begin to remember again.

The Practice
The practice requires being centred, i.e. being still, being open in your heart, and working from silence. When the patient speaks, we listen to what is offered into the space, then we listen to the echo that remains afterwards, and then we listen to the silence.  We don’t fill the space with noise, chatter, comments, or even thoughts. The ruminations about which remedy the patient needs are noisy; they too can contaminate the silence. We should be empty, so that the patient experiences the space as an invitation. It is a held space, not a vacuum, in which the patient is witnessed and acknowledged, and experiences empathy. The role of the witness is an important aspect of the Unprejudiced Observer.
  As in any spiritual practice, the essence is the deepening of our connection with our Self. The commitment to becoming free of prejudice or attachment is the focus, and the drive that advances the physician or the healer.  The empty, focused attention, in which the patient enters with her story, is maintained through practice. The patients help us strengthen our practice, and it becomes deeper. So the cycle continues.
When you are centred in yourself, you perceive others with clarity. For example, if a patient makes a gesture, you can experience the energy that lies behind the gesture. It has a charge. We have to differentiate between a giveaway comment that has no energy behind it, and one that could open a door to the heart of the patient’s reality.  The art is to know which words to mirror back, where to take the person back to in the story, when to intervene and when to hold your peace. When you are witnessing the charge, you can feel it in the room. It affects your body. Sometimes you feel emotion, perhaps emotion that you have never felt before – you have to discern whether it is your own or if it belongs to the patient. These subtle nuances, that guide you in taking the case, are inaccessible if you are too busy in your mind, full of your own concerns, as we all naturally are, when we are not in our practice. more....